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Out-of-stock items Unless you tell us "no substitutes" in the "Comments" section of the customer details page, or say "NO" in the drop-down menu, we reserve the right to substitute when an item is out of stock, and we believe that we are able to offer an alternative which we believe to be similar and of an equal or usually greater value. If we are not able to supply a very near equivalent, we will email you for instructions or we will refund payment on the item in full.
PAYMENT:
We must receive payment in full before dispatch of your plants, unless a prior agreement has been made
Payment terms accepted at present:
1/ Pay online by debit/credit card
2/ Bank transfer into our account, Westfield Cacti, no. 90125768, Sort Code 20-54-25 Barclays Bank, 263-265 High Street, Chatham, Kent, ME4 4BL, England.
IBAN GB43 BARC 2054 2590 1257 68
SWIFTBIC BARCGB22
3/ Print order and send with:
a/ cheque (Make payable to "Westfield Cacti") OR:
b/International Money Order (Make payable to "Westfield Cacti") OR :
c/Cash with order (Registered!) - Notes only, in your currency. Use current exchange rates. Accepted currencies : £sterling, Euro, $US.
Post to:
60 Parsonsfield Road
Banstead
Surrey
SM7 1JS
England
4/ Pay by credit/debit card through the Paypal system.
DELIVERY:
Our dispatch day is now usually every Tuesday. Orders received up to 6pm on a Monday should be packed and posted on Tuesday. Orders received AFTER THIS TIME may be packed the FOLLOWING Tuesday. Delivery time expected is up to 4 days from dispatch date. Please allow three weeks at times, to allow for busy periods, for plants to dry out if just watered etc. PLEASE DO NOT SEND YOUR ORDER IF YOU ARE NOT PREPARED AT BUSY TIMES TO WAIT FOR THREE WEEKS! THANK YOU.
Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order or you have cancelled it.
Non-acceptance of an order may be a result of one of the following:
1/The product you ordered being unavailable from stock
2/Our inability to obtain authorisation for your payment
3/The identification of a pricing or product description error
4/ You not meeting the eligibility to order criteria set out in these Terms and Conditions
If not satisfied for any reason, we must receive written notice within 30 days of receipt of your order, when a full refund will be available.
Once ordered, prices on this site remain valid until order is received.
Order cancellation will result in the sum paid being reimbursed in full, less a small % commision taken by our online payment processors.
Orders placed from countries outside Europe.
We do not ship outside Europe. Anyone paying in error by card from outside Europe will be refunded in full, less a transaction fee charged by our online merchant. This will be in the region of 6% of your total remittance.
